Contact Support

Need help with Discord Decoration? We're here to assist you with any questions or issues you might have.

⚡Quick Help

📚

FAQ

Check our frequently asked questions for quick answers to common issues.

Visit FAQ→

📖

How to Use

Learn how to use our Discord decoration tools with step-by-step guides.

View Guides→

📞Get in Touch

Discord Community

Visit the community discussion page for questions and shared tips

Open Community Discussion

Community questions and feedback

Email Support

Send us an email for detailed support and inquiries

[email protected]

Response times may vary

GitHub Issues

Report bugs or request features on our GitHub repository

Open GitHub Issue

Best for bug reports and feature requests

📋Before You Contact Us

To help us assist you better, please include the following information:

✓What to Include

•Detailed description of your issue
•Steps to reproduce the problem
•Browser and device information
•Screenshots or error messages
•What you expected to happen

✗Please Avoid

•Sending multiple messages for the same issue
•Using inappropriate language
•Requesting features in support channels
•Sharing personal Discord tokens or passwords
•Asking for help with Discord ToS violations

⏰Response Times

🚀

Discord

< 1 hour

During active hours

📧

Email

< 24 hours

Business days

🐛

GitHub

< 48 hours

For bug reports

🚨Emergency Issues

For critical security issues or urgent problems that affect many users, please contact us immediately through Discord or email with "URGENT" in the subject line.

Security Issues: If you've discovered a security vulnerability, please report it privately via email rather than public channels.